Is there a particular pothole that you find yourself driving around on a regular basis? Did you notice some new graffiti on a downtown wall? Is there an abandoned vehicle just sitting there? Do you wish there were some way you could report the issue, so it could be corrected?
Well, now there is. Hoping to make it easier for citizens to communicate with city staff in a timely manner, the City of Casa Grande has a new online service request service portal which includes a mobile app.
With this upgraded system, residents can submit service requests, track the ticket progress and submit additional feedback to the appropriate city department. This app allows users to include the pinpoint location and even submit a photo of the issue along with the request for service. This will help the appropriate city officials resolve the issue quickly and efficiently.
Non-emergency items that can be reported include:
- potholes
- graffiti
- non-working streetlights
- uncontained trash pickup
- abandoned vehicles
- illegal dumping
- code violations
The mobile app, called SeeClickFix, has a modern, simplified interface for enhanced user experience, improved mapping services and quick access to the City’s social media and news information.
The requests will be monitored by City staff to see how quickly they are being addressed and provide the resident with status updates.
SeeClickFix is available for both Android and iPhone. To sign in via a web browser, go to: https://crm.seeclickfix.com/#/login You can also call the Public Works Department at 520.421.8625.
